Frequently Asked Questions about the new visitor management
What is SchoolGate Guardian?
SchoolGate Guardian is a visitor registration and management system that
enhances school security by retrieving data from a visitor’s state-issued ID.
The information is then locally stored database created by the district that
could include parents or guardians with custody issues, restraining orders, or
visitors that have had school visitation privileges revoked. The system also provides a quick accounting of all school visitors for emergency responders in the event of an evacuation.
Why has Lower Dauphin School District implemented this
visitor management system?
The safety of our students and staff is one of our highest
priorities and the SchoolGate Guardian System can provide a consistent stream
of information for tracking unwanted visitors in any of our facilities. In the unlikely event an incident does occur
police and other authorities will have access to these electronic visitor logs
which have a photograph of the visitor as well as a date and time stamp of
their entry and exit times.
What information is the SchoolGate Guardian retrieving from
the photo ID?
The only information required to perform the proper searches
are the first name, last name,
date-of-birth and the photo of the visitor. Any other information on the ID
is ignored by the system. None of this data will be shared with any
other company or organization other than law enforcement and this will only
occur in the event of an incident.
Does every visitor that enters a facility go through the
Yes. All first-time
visitors to any school facility will be scanned by the SchoolGate Guardian
System. The system does recognize return
visitors and the option will be given on a time sensitive basis if another scan
is necessary. The amount of time between
scans is a customizable parameter set by the administrative staff.
Does Lower Dauphin have the right to
require visitors and parents to produce a state issued ID before entering
Yes. We need to be
certain who is on our campus, what the purpose of their visit is, who they are
here to see, and if they have the authority or the right to have access to our facilities
and students. We can only do this by
performing the appropriate checks.
What will happen when a visitor enters the school?
The visitor will hand a state-issued identification card to
an LD staff member, who will scan the ID card through a card reader. The reader
will gather necessary information from the license.
The information will then be run through a district-maintained
database. If no matches are found, the staff member will print a visitor badge that
includes the visitors name, photo, reason for visit and location of visit. The
badge is self-expiring, meaning that within 12 hours of printing, a red stop
sign will bleed through to the front of the badge. This prevents the visitor
from keeping their badge and attempting to use it for future visits.
Upon completion of the visit, the visitor will return to the
office to scan the barcode for exit and return their badge to a staff member.